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If you need to view a copy of your cleared check or if you simply need to see to whom a check was written, you can view images of checks cleared from the last 24 months using the Check Search feature under the Additional Services tab.
Viewing a cleared check from the Account History is an alternative option. From here you can view the last six (6) months of cleared checks. The check numbers will be highlighted in blue. Click the check number and the image will appear.
Here are a few reasons why a check image may not be available in online banking:
If you do not use Online Banking or if the date range of the desired check images is outside of what is available, copies can be requested for checks that have posted within the last seven (7) years. In order for us to provide you check copies, you will need to provide the following information:
You can fax this information to 770-644-0131, ATTN: Payment Services or click Email Us in Online Banking. Please include your signature (if by fax) and permission to charge your account for the check copy fees. If you are unable to provide all of the information requested, then research fees may apply.
You can always request copies of check images at any Delta Community Branch.
If the check was processed electronically, you will not be able to view it online since a copy is not presented to us. You will need to contact the merchant (company) that presented the check for a physical copy. If they are unable to provide a copy, you can send a request within Online Banking from Contact Us under Additional Services or print a copy of your statement. It will appear on the statement as a processed check with the check number, amount and company name on the date the check cleared the account.
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