Can I have more than one checking account?

Yes, primary members who are at least 13 years old can have up to six (6) Checking Accounts per membership. You may open an additional Checking Account within Online Banking. Select Add an Account under Additional Services and follow the directions to open your additional checking account.

We now offer three options designed for our member’s unique financial needs: Free Checking, Interest Checking and SpendSafe Checking®.
To find the Checking Accounts that are the right choice for you, visit Personal Checking Accounts.

I lost my Checking Account due to too many NSFs. When can I re-apply for a new Checking Account with the credit union?

You may reapply at any time as long as any negative balances have been paid in full. Access the application.

We now offer three options designed for our member’s unique financial needs: Free Checking, Interest Checking and SpendSafe Checking®.
To find the Checking Accounts that are right for you, visit Personal Checking Accounts.

How does Courtesy Pay work?

Coverage on your Checking Account, up to a limit of $500 aggregate [including the amount of the overdrawn item(s) and the Courtesy Pay fee(s)], will be honored by Delta Community. A Courtesy Pay fee will be assessed for each item paid by Courtesy Pay. You will have up to 30 days to bring the Checking Account balance positive.

What items are covered and not covered using Courtesy Pay?

A fee is assessed each time courtesy pay is utilized. Overdrafts will be paid utilizing your Courtesy Pay funds up to the $500 aggregate limit mentioned for the following types of transactions:

• Checks
• ACH (Automatic Clearing House) & EFT (Electronic Funds Transfers) Ex: Checks written to Wal-Mart which are converted into EFT's
• Recurring Debit Card transactions

These items will be paid using Courtesy Pay after all other overdraft protection options are depleted.

Transactions that will not access Courtesy Pay:

• ATM Transactions
• Debit Card POS (Point of Sale) Transactions
• Cash Transactions
• Debit Card Signature Based Transactions
• Savings Account Transactions
• Any Shared Branch Transactions

How will Courtesy Pay work if I already have overdraft protection?

If you have established other Delta Community overdraft protection methods, such as a line of credit or automatic transfer from your other deposit accounts, we will pay any overdraft by those methods first before using Courtesy Pay and imposing a Courtesy Pay fee for each item paid.

What happens if I exceed my Courtesy Pay limit?

If you exceed the $500 aggregate Courtesy Pay limit, your items will not be paid and will be returned. An NSF fee will be assessed per returned item.

How do I repay the overdraft from a check cleared using Courtesy Pay?

Repayment of the overdraft amount is expected within 30 days. If you have additional overdraft items during this time, the account still must be brought to a positive balance on or before the 30^th day from the date of the initial overdraft item. Deposits received by Delta Community during the thirty days will be applied first to your overdrawn checking balance.

What happens if I can't bring my account to a positive balance after Courtesy Pay paid my transactions?

If you can't bring your account to a positive balance within the 30-day repayment period, your Courtesy Pay privileges will be revoked and collection procedures may be initiated on your account.

How do I get Courtesy Pay and do I have to apply for this service?

Courtesy Pay will automatically be added to your Checking Account, so there's no need to apply. We require no applications or additional signatures. Courtesy Pay is available to all Delta Community members who meet the following criteria:

• Have an active Free or Interest Checking Account open for more than 60 days with a positive balance (SpendSafe^® Checking Account is not eligible for Courtesy Pay)
• Do not have a Delta Community loan/Visa delinquent more than 30 days
• No Restricted/Basic Checking Accounts*

To maintain your Courtesy Pay service:

• Make deposits sufficient to cover transactions
• Bring the account to a positive balance at least once every 30 days or less
• Delta Community has the right to cancel Courtesy Pay anytime and without notice

I would like to opt-out of (cancel) Courtesy Pay, how can I do this?

You can decide to opt-out of this service and not participate by sending a secure message. Click Contact Us under the Additional Services tab in Online Banking. If at a later time you decide to opt back into Delta Community's Courtesy Pay program, please contact us.

Where can I find additional information about Courtesy Pay and Courtesy Pay Plus?

See our Courtesy Pay Disclosure for additional information.

How can I request a check withdrawal from my Savings or Checking Account?

There are several ways to request a check withdrawal from your account.

• Visit a Delta Community Credit Union branch
• Fax request to Attn: Operations Support Advisors 404-677-4598.  
• Send an online message from within Online Banking using Contact Us located under Additional Services.

Please include the following information in your request:

• The amount of the check
• The specific account to withdraw from
• Who to make the check payable to
• The address to where the funds should be sent
• Acknowledgement of the fee(s)
• Signature authorization, if submitting by fax

Access the Fee List to view the Official check fee.

How can a college student obtain a Checking Account and Visa® Debit Card?

The Delta Community Visa Debit Card gives you the protection of Visa and easy access to your funds at thousands of ATM’s throughout the country. Credit Union and ATM locations convenient to you.

If the college student is not an existing member, Membership can be applied for online.